Online Shopping FAQs

Where can I find media files?

Effective May 1, 2009, we will start producing Element K-authored courseware without CD-ROM media included in an effort to reduce our use of non-biodegradable materials. These media files are now available digitally through this site.
Downloading is quick and easy:

1.    Via any page in this site, in the search field, type in either the part number or the title
2.    Of the courseware titles displayed, choose your title by clicking on the name
3.    Links to the data files are located on the right side of the screen
4.    Follow the instructions on the screen based upon your web browser
5.    Note that there may be other files available for download in addition to the course files.

The amount of time it takes to download your data files will vary according to the file's size and your Internet connection speed. A broadband connection is highly recommended.  The average time to download a 10 mb file, on a broadband connection, is less than 1 minute.

Customers that wish to have media files on CD will have the opportunity to purchase one. You can still elect to purchase a physical media file for each title, at a very minimal cost through this site. Please note that discounts do not apply to the purchase of media file CD-ROMs. Courseware with large media files on DVD will continue to be included in the books and those files will not be downloadable.