Shipping FAQs

When can I expect to receive my order?

Physical Product

Customers receive an anticipated delivery date prior to finalizing their order. The date is calculated based upon the availability of the product for shipment and the time required for the order to reach its destination using the selected delivery method. (Note: Saturday delivery is available in limited areas and must be specifically requested)

Note: The FedEx shipping guarantee does not include weather delays, incorrect addresses or zip codes and/or refused shipments.

Ground End of 1 to 5 business days, depending on location
Express SaverEnd of 3rd business day
2 Day End of 2nd business day
Priority Overnight By 10:30 AM next business day, depending on the city
First Overnight By 8:00 AM next business day, depending on the city
International PriorityInternational 1 - 3 business days
International EconomyInternational 4 - 6 business days

 

Element K Courseware orders are shipped Monday through Friday at multiple times throughout the day. Our warehouse processes orders received after 5:00 PM EST the following business day. International orders have a 4:00 PM EST cut-off. (Note: Ship time begins when the product has shipped from the warehouse.)

Electronic Fulfillment

Electronic Fulfillment

Within 48 hours of order confirmation