What is ITIL®?
The Infrastructure Technology Information Library (ITIL) is a widely accepted best practice approach to managing information technology infrastructure developed by the Office of Government Commerce. It provides a systematic and professional approach to managing IT including benefits such as reduced costs, improved efficiency, and increased productivity. To learn more about ITIL®, click here.
Instructor-Led Training Courseware
Element K distributes content from the following Accredited Courseware Providers (ACPs):
Learning Lake
Learning Lake's mission is to provide a variety of solutions to the education channel under a brand that has a reputation for quality, consistency, reliability, and excellent customer support.
FoxIT
Fox IT is ideally positioned to ensure today's organizations meet the business challenges of a changing and competitive global environment. Fox IT's ITIL curriculum helps enterprise IT organizations address issues of value for money, control, business risk, client satisfaction, and capability.
itSM Solutions
itSM Solutions® develops value-based training programs that help IT organizations acquire the knowledge and skills to create, integrate, and operate ITSM programs.
For ITIL outlines and product information, please browse our catalog. Our ITIL courses can be found under the Computer Professional heading.
ITIL® Training
The Office of Government Commerce had designated the APM Group Ltd. as its accrediting body for Examination Institutes throughout the world. Examination Institutes (EIs) accredited through APM Group Ltd. are permitted to operate ITIL? exams through Accredited Training Organizations (ATOs). To find an ATO in your area, click here.
ITIL® Exam News
In May of 2009, revised ITIL v3 Foundation content went live. Both exams and instructor-led training courseware materials were updated to reflect the new syllabi released. Content providers also updated their content to reflect the new exam syllabi, as well. Click here to learn more about the ITIL v3 syllabi changes.
